Lucky Orange incident

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Notice Resolved View vendor source →

Lucky Orange experienced a notice incident on December 6, 2022 affecting Web App, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2022, 09:29 PM UTC
Resolved
Dec 06, 2022, 11:20 PM UTC
Duration
1h 50m
Detected by Pingoru
Dec 06, 2022, 09:29 PM UTC

Affected components

Web App

Update timeline

  1. investigating Dec 06, 2022, 09:29 PM UTC

    We are currently investigating the issue causing customers to not have the ability to login to the Lucky Orange app. We will provide updates as soon as they are available.

  2. monitoring Dec 06, 2022, 10:47 PM UTC

    All log in access has been restored. We are monitoring to make sure no furhter updates are needed.

  3. resolved Dec 06, 2022, 11:20 PM UTC

    All systems are fully operational and we have put tests in place to catch this issue in case it occurs again in the future.