Lucky Orange experienced a major incident on January 9, 2023 affecting Web App, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- investigating Jan 09, 2023, 04:35 PM UTC
We are currently restarting a few of our services and access to the app may be down momentarily. We will let you know as soon as access has been fully restored.
- investigating Jan 09, 2023, 04:51 PM UTC
The updates are taking a bit longer than expected, we will make sure to update everyone as soon as access is restored. Thanks for your patience.
- resolved Jan 09, 2023, 05:23 PM UTC
All access has been restored. We appreciate your patience and please reach out to support at [email protected] if you continue to have trouble accessing your account.