Lucky Orange incident

Real-time, live view, chat presence

Minor Resolved View vendor source →

Lucky Orange experienced a minor incident on January 10, 2023 affecting Realtime + Presence, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2023, 03:04 PM UTC
Resolved
Jan 10, 2023, 04:30 PM UTC
Duration
1h 25m
Detected by Pingoru
Jan 10, 2023, 03:04 PM UTC

Affected components

Realtime + Presence

Update timeline

  1. investigating Jan 10, 2023, 03:04 PM UTC

    We are making some updates to enhance performance of these features. There may be instances over the next few days where connection to the app is inconsistent. We appreciate your patience as we perform these updates.

  2. resolved Jan 10, 2023, 05:59 PM UTC

    The updates have been completed and everything is operating as expected. We will continue to monitor and provide updates, as needed, moving forward.