Lucky Orange experienced a notice incident on March 30, 2023 affecting Web App, lasting 8h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 30, 2023, 05:38 AM UTC
We are currently performing an update that will prevent our customers from having the ability to login to the Lucky Orange app. These updates will take a few hours and we will provide updates as soon as access has been restored. Thank you for your patience.
- identified Mar 30, 2023, 05:41 AM UTC
Maintenance is ongoing and we will continue to provide updates here as access becomes restored.
- identified Mar 30, 2023, 11:04 AM UTC
We are almost done with the system updates and should have access restored shortly. Thanks again for your patience and please reach out to [email protected] with any additional questions.
- monitoring Mar 30, 2023, 12:03 PM UTC
The maintenance has been completed and are slowly opening access back up to the app. We will continue to monitor performance as access is restored. We appreciate your patience.
- resolved Mar 30, 2023, 12:59 PM UTC
All is back to normal and the update has been completed. Have a wonderful day and thanks again for your patience.