Lucky Orange experienced a major incident on April 20, 2023 affecting API, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- identified Apr 20, 2023, 02:23 AM UTC
Shopify is currently experiencing an outage with their payment gateway that is preventing merchants from upgrading to paid plans on apps. This is preventing any Lucky Orange customers that use the Shopify app from upgrading at this time. Shopify is diligently looking into this and we will provide an update as soon as this is resolved.
- resolved Apr 20, 2023, 12:02 PM UTC
This incident has been resolved.