Lucky Orange incident

Account Access

Minor Resolved View vendor source →

Lucky Orange experienced a minor incident on May 15, 2023 affecting Web App, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2023, 01:17 PM UTC
Resolved
May 15, 2023, 04:09 PM UTC
Duration
2h 51m
Detected by Pingoru
May 15, 2023, 01:17 PM UTC

Affected components

Web App

Update timeline

  1. identified May 15, 2023, 01:17 PM UTC

    We have identified latency issues with accessing accounts on Lucky Orange. We are working to resolve the issue and will provide updates as we have them.

  2. resolved May 15, 2023, 04:09 PM UTC

    We have resolved the latency issues and access to the app should be fully operational.