Lucky Orange experienced a critical incident on July 15, 2023 affecting Data Collection, lasting 16h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Data Collection
Update timeline
- investigating Jul 15, 2023, 11:57 AM UTC
We are currently experiencing a delay in new recording data showing within the account. We are working on resolving this issue and will provide an update shortly.
- monitoring Jul 15, 2023, 02:20 PM UTC
An update has been implemented to resolve the issue and data will slowly start to populate back in over the coming hours. We will update this as soon as data collection is caught back up.
- resolved Jul 15, 2023, 11:39 PM UTC
The data is finishing backfilling and is available to review within all accounts.