Lucky Orange experienced a critical incident on June 12, 2025 affecting Realtime + Presence, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Realtime + Presence
Update timeline
- identified Jun 12, 2025, 07:05 PM UTC
Due to an outage with our cloud provider, recordings are not currently available to play. We will update this as soon as all is back and running as expected.
- resolved Jun 12, 2025, 09:33 PM UTC
Our cloud provider is back up and running. All features should be working as expected. Please reach out if you are still experiencing any issues with the app.