Lucid incident

Incident with lucid.app

Critical Resolved View vendor source →

Lucid experienced a critical incident on August 23, 2022 affecting Document List (US) and Document Editor (US) and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 04:55 PM UTC
Resolved
Aug 23, 2022, 05:29 PM UTC
Duration
33m
Detected by Pingoru
Aug 23, 2022, 04:55 PM UTC

Affected components

Document List (US)Document Editor (US)User Login (US)User Settings Page (US)

Update timeline

  1. investigating Aug 23, 2022, 05:09 PM UTC

    We are currently investigating instability with lucid.app

  2. identified Aug 23, 2022, 05:14 PM UTC

    We have identified the root cause for the instability and are working on a fix.

  3. monitoring Aug 23, 2022, 05:28 PM UTC

    A fix has been implemented and we are monitoring to make sure the incident is fully resolved.

  4. resolved Aug 23, 2022, 05:38 PM UTC

    This incident has been resolved