Lucid incident

Incident with Lucid.app

Major Resolved View vendor source →

Lucid experienced a major incident on March 28, 2024 affecting Document List (US) and Document Editor (US) and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2024, 06:31 PM UTC
Resolved
Mar 28, 2024, 07:19 PM UTC
Duration
47m
Detected by Pingoru
Mar 28, 2024, 06:31 PM UTC

Affected components

Document List (US)Document Editor (US)User Login (US)User Settings Page (US)

Update timeline

  1. investigating Mar 28, 2024, 06:45 PM UTC

    We are currently investigating an incident affecting lucid.app

  2. identified Mar 28, 2024, 06:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 28, 2024, 07:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 28, 2024, 07:19 PM UTC

    This incident has been resolved.