Loyverse incident

Some Loyverse users are facing an issue with the Sumup payment type on Android

Notice Resolved View vendor source →

Loyverse experienced a notice incident on May 26, 2022 affecting Loyverse POS, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
May 26, 2022, 02:49 PM UTC
Resolved
May 28, 2022, 09:00 AM UTC
Duration
1d 18h
Detected by Pingoru
May 26, 2022, 02:49 PM UTC

Affected components

Loyverse POS

Update timeline

  1. investigating May 26, 2022, 02:49 PM UTC

    We are currently investigating the issue

  2. identified May 26, 2022, 05:09 PM UTC

    As a temporary workaround, downgrade the Sumup app to version 2.56.7.

  3. resolved May 27, 2022, 05:21 PM UTC

    The incident is resolved on Sumup side. The Android version 2.56.10 of the SumUp app, which fixes the issue, is available in the Play Store. We kindly ask you to download it.