Loyverse incident

Temporary issue with connecting new Sumup accounts in the Back Office

Notice Resolved View vendor source →

Loyverse experienced a notice incident on September 21, 2022 affecting Loyverse Back Office, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2022, 03:21 PM UTC
Resolved
Sep 21, 2022, 06:21 PM UTC
Duration
3h
Detected by Pingoru
Sep 21, 2022, 03:21 PM UTC

Affected components

Loyverse Back Office

Update timeline

  1. investigating Sep 21, 2022, 03:21 PM UTC

    We are currently investigating the issue

  2. identified Sep 21, 2022, 03:22 PM UTC

    The issue has been identified

  3. monitoring Sep 21, 2022, 05:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 21, 2022, 06:21 PM UTC

    This issue has been resoved