Loyverse incident

Services Disruption

Major Resolved View vendor source →

Loyverse experienced a major incident on March 17, 2023 affecting Loyverse POS and Loyverse Back Office, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2023, 10:13 AM UTC
Resolved
Mar 17, 2023, 03:35 PM UTC
Duration
5h 21m
Detected by Pingoru
Mar 17, 2023, 10:13 AM UTC

Affected components

Loyverse POSLoyverse Back Office

Update timeline

  1. investigating Mar 17, 2023, 10:13 AM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.

  2. identified Mar 17, 2023, 12:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 17, 2023, 03:34 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Mar 17, 2023, 03:35 PM UTC

    This incident has been resolved.