Loyverse incident

Some issue with Loyverse POS receipt synchronization

Major Resolved View vendor source →

Loyverse experienced a major incident on March 18, 2023 affecting Loyverse POS, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2023, 09:49 AM UTC
Resolved
Mar 18, 2023, 03:27 PM UTC
Duration
5h 37m
Detected by Pingoru
Mar 18, 2023, 09:49 AM UTC

Affected components

Loyverse POS

Update timeline

  1. investigating Mar 18, 2023, 09:49 AM UTC

    Currently, only the receipt synchronization process is delayed. The other functions are working well. You can still make sales during this time and all data will sync with the back office later

  2. investigating Mar 18, 2023, 09:50 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 18, 2023, 03:27 PM UTC

    This incident has been resolved.