Loyverse experienced a minor incident on August 12, 2023 affecting Loyverse POS, lasting 8h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Loyverse POS
Update timeline
- identified Aug 12, 2023, 09:59 AM UTC
We’re having some temporary issues with the synchronization of data with the server. Affected are Open Ticket synchronization and POS operations which could be working with a delay. Our team is already working to solve the problem as quickly as possible. You can still make sales during this time and all data will sync with the back office later. Please, DO NOT sign out from the Loyverse POS app to prevent potential data loss.
- monitoring Aug 12, 2023, 11:15 AM UTC
Our team has implemented a solution and all services have returned to normal.
- resolved Aug 12, 2023, 06:44 PM UTC
This incident has been resolved.