Loyverse incident

Temporary Synchronization Issue

Minor Resolved View vendor source →

Loyverse experienced a minor incident on October 19, 2023 affecting Loyverse POS, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 02:02 PM UTC
Resolved
Oct 19, 2023, 02:38 PM UTC
Duration
35m
Detected by Pingoru
Oct 19, 2023, 02:02 PM UTC

Affected components

Loyverse POS

Update timeline

  1. identified Oct 19, 2023, 02:02 PM UTC

    We’re having some temporary issues with the synchronization of data with the server. Our team is already working to solve the problem as quickly as possible. You can still make sales during this time and all data will sync with the back office later. Please, DO NOT sign out from the Loyverse POS app to prevent potential data loss.

  2. resolved Oct 19, 2023, 02:38 PM UTC

    The temporary synchronization issue has been resolved. Sales that were not synchronized should synchronize now.