Loyverse incident

Temporary issue with Loyverse Back Office

Major Resolved View vendor source →

Loyverse experienced a major incident on October 28, 2024 affecting Loyverse Back Office, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 11:22 AM UTC
Resolved
Oct 28, 2024, 01:07 PM UTC
Duration
1h 44m
Detected by Pingoru
Oct 28, 2024, 11:22 AM UTC

Affected components

Loyverse Back Office

Update timeline

  1. investigating Oct 28, 2024, 11:22 AM UTC

    We’re experiencing isues with login to the Loyverse Back Office . Our team is working to solve the problem as quickly as we can. You can still make sales during this time and all data will sync with the back office later

  2. investigating Oct 28, 2024, 11:32 AM UTC

    Additional features that might be affected are Open Ticket synchronization and creating/editing items.

  3. monitoring Oct 28, 2024, 12:42 PM UTC

    Our team has made improvements that should have resolved the issue. Please retry opening the Back Office again to check if you are able to access the services now.

  4. resolved Oct 28, 2024, 01:07 PM UTC

    This incident has been resolved.