Loyverse incident

Temporary technical difficulties with Loyverse Back Office

Critical Resolved View vendor source →

Loyverse experienced a critical incident on March 13, 2025 affecting Loyverse POS and Loyverse Back Office and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2025, 11:15 AM UTC
Resolved
Mar 13, 2025, 12:59 PM UTC
Duration
1h 43m
Detected by Pingoru
Mar 13, 2025, 11:15 AM UTC

Affected components

Loyverse POSLoyverse Back OfficeLoyverse API

Update timeline

  1. investigating Mar 13, 2025, 11:15 AM UTC

    We’re having some temporary technical difficulties with Loyverse Back Office. We’re working to solve the problem as quickly as we can. You can still make sales during this time, and all data will sync with the back office later

  2. monitoring Mar 13, 2025, 12:41 PM UTC

    A solution has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2025, 12:59 PM UTC

    The temporary technical issue has been resolved