Loyverse incident

Temporary issue with Zatca API services

Major Resolved View vendor source →

Loyverse experienced a major incident on June 12, 2026 affecting Loyverse POS, lasting 16h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 02:49 PM UTC
Resolved
Jun 13, 2026, 07:27 AM UTC
Duration
16h 37m
Detected by Pingoru
Jun 12, 2026, 02:49 PM UTC

Affected components

Loyverse POS

Update timeline

  1. identified Jun 12, 2026, 02:49 PM UTC

    There may be issues with sales processing. This is due to an issue on ZATCA's end

  2. identified Jun 12, 2026, 02:51 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 12, 2026, 06:31 PM UTC

    You can continue to process your sales and issue receipts. Please note that your sales data will be automatically synced with ZATCA as soon as their services are fully restored.

  4. resolved Jun 13, 2026, 07:27 AM UTC

    This incident has been resolved.