LoyaltyLion incident

Merchant account outage

Major Resolved View vendor source →

LoyaltyLion experienced a major incident on February 1, 2017, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2017, 02:57 PM UTC
Resolved
Feb 01, 2017, 03:23 PM UTC
Duration
26m
Detected by Pingoru
Feb 01, 2017, 02:57 PM UTC

Update timeline

  1. investigating Feb 01, 2017, 02:57 PM UTC

    Merchant-facing aspects of LoyaltyLion are currently experiencing issues. All shopper-facing aspects are unaffected. Engineers are investigating.

  2. resolved Feb 01, 2017, 03:23 PM UTC

    We've resolved the issue and all merchant-facing aspects of LoyaltyLion are now operational.