LoyaltyLion incident

Outage

Major Resolved View vendor source →

LoyaltyLion experienced a major incident on February 4, 2019 affecting API and Platform and SDK, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2019, 04:25 PM UTC
Resolved
Feb 04, 2019, 05:17 PM UTC
Duration
52m
Detected by Pingoru
Feb 04, 2019, 04:25 PM UTC

Affected components

APIPlatform and SDK

Update timeline

  1. identified Feb 04, 2019, 04:25 PM UTC

    Our merchant and shopper facing platform and API are currently experiencing an outage. We've identified the problem and are working to restore service shortly

  2. identified Feb 04, 2019, 04:26 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 04, 2019, 05:17 PM UTC

    This incident has been resolved.