LoyaltyLion incident

Elevated response times for API and platform services

Minor Resolved View vendor source →

LoyaltyLion experienced a minor incident on September 1, 2020 affecting API and Platform and SDK and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2020, 12:25 PM UTC
Resolved
Sep 01, 2020, 12:50 PM UTC
Duration
24m
Detected by Pingoru
Sep 01, 2020, 12:25 PM UTC

Affected components

APIPlatform and SDKMerchant account

Update timeline

  1. investigating Sep 01, 2020, 12:25 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 01, 2020, 12:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 01, 2020, 12:50 PM UTC

    This incident has been resolved.