LoyaltyLion incident

Partial API and platform outage

Major Resolved View vendor source →

LoyaltyLion experienced a major incident on October 27, 2020 affecting API and Platform and SDK, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2020, 10:45 PM UTC
Resolved
Oct 28, 2020, 12:15 AM UTC
Duration
1h 29m
Detected by Pingoru
Oct 27, 2020, 10:45 PM UTC

Affected components

APIPlatform and SDK

Update timeline

  1. investigating Oct 27, 2020, 11:36 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 27, 2020, 11:36 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 28, 2020, 12:56 AM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 28, 2020, 12:57 AM UTC

    This incident has been resolved.