LoyaltyLion incident

Partial API outage

Major Resolved View vendor source →

LoyaltyLion experienced a major incident on August 2, 2023 affecting API, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 07:30 PM UTC
Resolved
Aug 02, 2023, 07:55 PM UTC
Duration
25m
Detected by Pingoru
Aug 02, 2023, 07:30 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 02, 2023, 07:30 PM UTC

    We're currently investigating elevated error responses from the LoyaltyLion API

  2. investigating Aug 02, 2023, 07:30 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 02, 2023, 07:55 PM UTC

    The situation has now been resolved