LoyaltyLion incident

Partial API and platform outage

Notice Resolved View vendor source →

LoyaltyLion experienced a notice incident on November 24, 2023 affecting API and Platform and SDK, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2023, 04:35 PM UTC
Resolved
Nov 24, 2023, 04:35 PM UTC
Duration
Detected by Pingoru
Nov 24, 2023, 04:35 PM UTC

Affected components

APIPlatform and SDK

Update timeline

  1. investigating Nov 24, 2023, 04:12 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 24, 2023, 04:30 PM UTC

    We're further increasing capacity to account for additional traffic over the BFCM period

  3. resolved Nov 24, 2023, 07:46 PM UTC

    This incident has been resolved.