LoyaltyLion experienced a minor incident on January 25, 2024 affecting API and Platform and SDK and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
APIPlatform and SDKMerchant account
Update timeline
- identified Jan 25, 2024, 07:06 PM UTC
Our data processing infrastructure is running behind which is causing delays data synchronisation and events such as email sending, customer search and integrations. We've identified the issue and we're working on it.
- resolved Jan 25, 2024, 08:31 PM UTC
We've caught up with the backlog of jobs and our platform is back to normal.