LoyaltyLion incident

Delays in data processing

Major Resolved View vendor source →

LoyaltyLion experienced a major incident on August 19, 2024 affecting Platform and SDK, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2024, 04:21 PM UTC
Resolved
Aug 19, 2024, 05:39 PM UTC
Duration
1h 17m
Detected by Pingoru
Aug 19, 2024, 04:21 PM UTC

Affected components

Platform and SDK

Update timeline

  1. investigating Aug 19, 2024, 04:21 PM UTC

    We are currently investigating an issue with delays in data processing, this could cause delays to tier evaluations.

  2. resolved Aug 19, 2024, 05:39 PM UTC

    This incident has been resolved.