Lovable incident

New credits not being added

Minor Resolved View vendor source →

Lovable experienced a minor incident on March 29, 2026 affecting Website, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2026, 12:30 PM UTC
Resolved
Mar 29, 2026, 12:30 PM UTC
Duration
—
Detected by Pingoru
Mar 29, 2026, 12:30 PM UTC

Affected components

Website

Update timeline

  1. investigating Mar 29, 2026, 10:04 AM UTC

    Status: Investigating We're investigating an issue where multiple users have reported credits not appearing after purchase. Thank you for your patience. Affected components Website (Degraded performance)

  2. identified Mar 29, 2026, 10:39 AM UTC

    Status: Identified We have identified the root cause and are working on a fix for all affected customers. Affected components Website (Degraded performance)

  3. monitoring Mar 29, 2026, 11:21 AM UTC

    Status: Monitoring All affected customers should now have received their credits. We sincerely apologize for the inconvenience this caused and appreciate your patience throughout. If you have any questions or are still experiencing issues related to this, please don't hesitate to reach out to our support team. Affected components Website (Degraded performance)

  4. resolved Mar 29, 2026, 11:22 AM UTC

    Status: Resolved All affected customers should now have received their credits. We sincerely apologize for the inconvenience this caused and appreciate your patience throughout. If you have any questions or are still experiencing issues related to this, please don't hesitate to reach out to our support team. Affected components Website (Operational)

  5. monitoring Mar 29, 2026, 11:41 AM UTC

    Status: Monitoring We have identified a small subset of users that still haven't received their credits, and are working on a fix. Thank you for your patience. Affected components Website (Degraded performance)

  6. resolved Mar 29, 2026, 12:30 PM UTC

    Status: Resolved All affected customers should now have received their credits. We sincerely apologize for the inconvenience this caused and appreciate your patience throughout. If you have any questions or are still experiencing issues related to this, please don't hesitate to reach out to our support team. Affected components Website (Operational)