Regional auth and domain issues affecting cloud projects

Update timeline

1. investigating Apr 17, 2026, 04:23 PM UTC

   Status: Investigating Some users in South America are experiencing login issues and failed requests when accessing Supabase services. We've received customer reports indicating problems with both authentication and domain access, especially from Brazilian mobile networks. We'll share further updates as we learn more. Affected components Cloud (Degraded performance)

2. investigating Apr 17, 2026, 04:26 PM UTC

   Status: Investigating Some users in South America are experiencing login issues and failed requests on their Lovable Cloud connected projects, due to an issue with Supabase services. We've received customer reports indicating problems with both authentication and domain access, especially from Brazilian mobile networks. See https://status.supabase.com/ for more updates. We'll share further updates as we learn more. Affected components Cloud (Degraded performance)

3. identified Apr 17, 2026, 05:47 PM UTC

   Status: Identified Some users in South America are experiencing login issues and failed requests on their Lovable Cloud connected projects, due to an issue with Supabase services. Supabase’s upstream networking provider has identified a fix and is implementing it. Early signs show error rates are improving for some users, though issues may continue until the fix is fully in place. See https://status.supabase.com/ for more info. We’re monitoring progress and will share further updates as we learn more. Affected components Cloud (Degraded performance)

4. monitoring Apr 17, 2026, 08:36 PM UTC

   Status: Monitoring Supabase has reported that the incident has been resolved and the upstream networking provider's fix is now fully implemented. We will continue to monitor for any new reports, but no further issues with auth or domain access are expected for users in South America accessing cloud projects. If any new impact is observed, we will provide additional updates. Affected components Cloud (Degraded performance)

5. monitoring Apr 17, 2026, 08:51 PM UTC

   Status: Monitoring A few users in South America are still experiencing issues with login and failed requests on their Lovable Cloud connected projects, due to an issue with Supabase services. See https://status.supabase.com/ for more information. Thank you for your continued patience! Affected components Cloud (Degraded performance)

6. resolved Apr 18, 2026, 03:09 AM UTC

   Status: Resolved The regional auth and domain issues affecting Lovable Cloud connected projects for users in South America have been fully resolved. Supabase's upstream networking provider has confirmed their fix is completely in place, and we have observed no further reports of login failures or failed requests. We apologize for any inconvenience this caused. If you continue to experience any issues, please reach out to our support team. We'll continue to monitor the situation. Thank you for your continued patience! Affected components Cloud (Operational)