Losant experienced a major incident on January 11, 2017, lasting 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 11, 2017, 01:30 AM UTC
We have identified and are resolving an intermittent issue with our underlying queuing service due to network connectivity issues at our underlying infrastructure provider.
- monitoring Jan 11, 2017, 01:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 11, 2017, 02:06 AM UTC
All services are back to normal. Underlying cause was a broad loss of connection between availability zones at our underlying infrastructure provider. We will continue to investigate further mitigation strategies for events like this in the future.