Losant incident

Increased disconnect rates for MQTT clients

Minor Resolved View vendor source →

Losant experienced a minor incident on March 1, 2017, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2017, 04:09 AM UTC
Resolved
Mar 01, 2017, 05:25 AM UTC
Duration
1h 15m
Detected by Pingoru
Mar 01, 2017, 04:09 AM UTC

Update timeline

  1. identified Mar 01, 2017, 04:09 AM UTC

    We've received reports of increased disconnect rates for MQTT clients. We have verified the issue and have identified the underlying infrastructure components causing it. We are redeploying workers now to resolve the performance issues.

  2. resolved Mar 01, 2017, 05:25 AM UTC

    Underlying flapping instance has been removed from the broker pool, and broker connections now appear stable.