Losant incident

Workflow Timers Delayed

Major Resolved View vendor source →

Losant experienced a major incident on October 28, 2018 affecting API, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2018, 11:30 AM UTC
Resolved
Oct 28, 2018, 12:15 PM UTC
Duration
44m
Detected by Pingoru
Oct 28, 2018, 11:30 AM UTC

Affected components

API

Update timeline

  1. investigating Oct 28, 2018, 11:30 AM UTC

    We are currently investigating an issue where some workflow timers are delayed or not firing.

  2. resolved Oct 28, 2018, 12:15 PM UTC

    As of 7:49am EDT, all workflow timers are now fully working again, and we are working on a fix to prevent timers from locking up in the future.