Losant incident

Losant Infrastructure Issues

Minor Resolved View vendor source →

Losant experienced a minor incident on June 2, 2019 affecting API and Broker, lasting 8h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2019, 07:02 PM UTC
Resolved
Jun 03, 2019, 03:12 AM UTC
Duration
8h 10m
Detected by Pingoru
Jun 02, 2019, 07:02 PM UTC

Affected components

APIBroker

Update timeline

  1. investigating Jun 02, 2019, 07:02 PM UTC

    We are currently investigating issues with our underlying infrastructure provider

  2. monitoring Jun 02, 2019, 07:47 PM UTC

    We have identified the issues and are rolling out new/additional infrastructure to workaround our provider's issues. Losant is operational, but may be slower than normal.

  3. monitoring Jun 02, 2019, 11:12 PM UTC

    Losant is now operational again at normal performance levels, but we are continuing to monitor closely, since our infrastructure provider still has underlying service degradation issues.

  4. resolved Jun 03, 2019, 03:12 AM UTC

    This incident has been resolved.