Losant incident

API Outage and Queue Backups

Critical Resolved View vendor source →

Losant experienced a critical incident on July 29, 2020, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2020, 08:24 PM UTC
Resolved
Jul 29, 2020, 09:33 PM UTC
Duration
1h 8m
Detected by Pingoru
Jul 29, 2020, 08:24 PM UTC

Update timeline

  1. investigating Jul 29, 2020, 08:32 PM UTC

    We are currently investigating an issue with our queueing system

  2. monitoring Jul 29, 2020, 08:51 PM UTC

    We have identified the issue is the result of an ongoing networking problem with our cloud provider's infrastructure and we are continuing to monitor.

  3. resolved Jul 29, 2020, 09:33 PM UTC

    This incident has been resolved.