Losant incident

Particle Integration Issues

Notice Resolved View vendor source →

Losant experienced a notice incident on April 26, 2019, lasting 5d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2019, 01:46 PM UTC
Resolved
May 01, 2019, 04:45 PM UTC
Duration
5d 2h
Detected by Pingoru
Apr 26, 2019, 01:46 PM UTC

Update timeline

  1. identified Apr 26, 2019, 01:46 PM UTC

    Over the past 24 hours we have started consistently hitting rate limits on Particle's API, preventing the particle integration from functioning properly. We are currently working to mitigate this issue, and reaching out to Particle to see if they can change our limits.

  2. monitoring Apr 26, 2019, 07:54 PM UTC

    We have implemented temporary mitigations, all Particle integrations are currently properly functioning and we are monitoring. We are currently reaching out to Particle for potential longer term solutions.

  3. resolved May 01, 2019, 04:45 PM UTC

    This incident has been resolved.