Losant incident

Request Failures and Workflow Delays

Major Resolved View vendor source →

Losant experienced a major incident on June 6, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 02:47 PM UTC
Resolved
Jun 06, 2024, 09:42 AM UTC
Duration
—
Detected by Pingoru
Jun 06, 2024, 02:47 PM UTC

Update timeline

  1. resolved Jun 06, 2024, 02:47 PM UTC

    Between 5:41 and 5:46am EDT there were delays in processing workflows as well as failures for API requests, Webhook requests, and Experience Endpoint requests. This was due to a critical machine failure that then took longer than expected to automatically fail over. By 5:47am Losant was fully operational, but we are investigating why the automatic failover took longer than expected to kick in.