Loops incident

increased rate of 500 level responses

Minor Resolved View vendor source →

Loops experienced a minor incident on August 20, 2025 affecting Loops and API and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 05:30 PM UTC
Resolved
Aug 20, 2025, 06:51 PM UTC
Duration
1h 21m
Detected by Pingoru
Aug 20, 2025, 05:30 PM UTC

Affected components

LoopsAPICampaignsAppTransactionalWebhooks

Update timeline

  1. investigating Aug 20, 2025, 05:30 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 20, 2025, 05:45 PM UTC

    we have applied a change and are continuing to monitor

  3. resolved Aug 20, 2025, 06:51 PM UTC

    This incident has been resolved.