Loops experienced a notice incident on January 29, 2025 affecting Loops and API and 1 more component, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
LoopsAPICampaignsAppTransactionalSMTP Relay
Update timeline
- investigating Jan 29, 2025, 04:24 PM UTC
We are investigating an issue with an upstream provider, we're working to mitigate the impact.
- monitoring Jan 29, 2025, 05:19 PM UTC
We're seeing signs of recovery and continuing to monitor while we wait for an "all-clear" from our upstream provider.
- resolved Jan 29, 2025, 05:57 PM UTC
All good!