Loops incident

Delay in email metric processing

Minor Resolved View vendor source →

Loops experienced a minor incident on September 11, 2026 affecting App, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 01:16 PM UTC
Resolved
Sep 11, 2026, 02:49 PM UTC
Duration
1h 33m
Detected by Pingoru
Sep 11, 2026, 01:16 PM UTC

Affected components

App

Update timeline

  1. investigating Sep 11, 2026, 01:16 PM UTC

    Email metrics may be slow to appear or not appear on refresh. We are currently investigating the issue.

  2. identified Sep 11, 2026, 02:40 PM UTC

    We're continuing to make progress processing a backlog of email metrics.

  3. resolved Sep 11, 2026, 02:49 PM UTC

    The metrics processing pipeline has caught up. No metrics were lost, this was only a delay in processing.