Loop & Tie incident

Demo - SSL certification expired

Major Resolved View vendor source →

Loop & Tie experienced a major incident on April 26, 2023 affecting Gift Redemption Experience and Dashboard and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2023, 04:04 PM UTC
Resolved
Apr 26, 2023, 05:34 PM UTC
Duration
1h 29m
Detected by Pingoru
Apr 26, 2023, 04:04 PM UTC

Affected components

Gift Redemption ExperienceDashboardSupplier DashboardMarketing SiteAPI

Update timeline

  1. investigating Apr 26, 2023, 04:04 PM UTC

    SSL certification has expired in the Demo environment

  2. resolved Apr 26, 2023, 05:34 PM UTC

    This incident has been resolved.