Lone Wolf incident

Intermittent Login Issues with Back Office

Major Resolved View vendor source →

Lone Wolf experienced a major incident on November 16, 2022 affecting Back Office (Classic Version), lasting 5h 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2022, 03:06 PM UTC
Resolved
Nov 16, 2022, 08:49 PM UTC
Duration
5h 42m
Detected by Pingoru
Nov 16, 2022, 03:06 PM UTC

Affected components

Back Office (Classic Version)

Update timeline

  1. investigating Nov 16, 2022, 03:06 PM UTC

    We are aware of an intermittent issue affecting Back Office, in which some users are prompted with an error message when attempting to login. We are investigating the issue and working toward a resolution.

  2. monitoring Nov 16, 2022, 04:58 PM UTC

    A fix has been applied and we are monitoring the results.

  3. resolved Nov 16, 2022, 08:49 PM UTC

    This incident has been resolved.