Logz Outage History

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Logz had 45 outages in the last 2 years totaling 21h 25m of downtime — averaging 1.8 incidents per month.

There were 45 Logz outages since March 31, 2025 totaling 21h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.logz.io

Minor October 22, 2025

Log Ingestion Delays In US-East-1 For Some Customers

Detected by Pingoru
Oct 22, 2025, 02:52 PM UTC
Resolved
Oct 22, 2025, 02:52 PM UTC
Duration
—
Timeline · 1 update
  1. monitoring Oct 22, 2025, 02:52 PM UTC

    Oct 22, 17:52 IDT Resolved - This incident has been resolved. Oct 22, 16:41 IDT Identified - We’re currently investigating an issue affecting log ingestion in the US-East-1 region. Some customers may experience delays in incoming log data. Our engineering team is actively working to identify the cause and fix the issue. We’ll provide updates as soon as more information becomes available.

Read the full incident report →

Minor October 22, 2025

Delay In Metric ingestion For Some Customers In us-east-1

Detected by Pingoru
Oct 22, 2025, 11:55 AM UTC
Resolved
Oct 22, 2025, 11:55 AM UTC
Duration
—
Timeline · 1 update
  1. monitoring Oct 22, 2025, 11:55 AM UTC

    Oct 22, 14:55 IDT Resolved - This incident has been resolved. Oct 22, 14:47 IDT Update - We are continuing to work on a fix for this issue. Oct 22, 14:15 IDT Identified - We’re aware of a delay affecting metric data updates. You may notice slower or incomplete data appearing in your dashboards. Our engineers are on it and working to bring everything back to normal soon. Thanks for your patience!

Read the full incident report →

Major October 20, 2025

Ongoing AWS us-east Outage Impacting Metrics and Logs Ingestion

Detected by Pingoru
Oct 20, 2025, 08:38 PM UTC
Resolved
Oct 20, 2025, 08:38 PM UTC
Duration
—
Timeline · 1 update
  1. monitoring Oct 20, 2025, 08:38 PM UTC

    Oct 20, 23:38 IDT Resolved - This incident has been resolved. Oct 20, 17:21 IDT Update - We are continuing to monitor for any further issues. Oct 20, 15:44 IDT Update - We are continuing to monitor for any further issues. Oct 20, 10:30 IDT Monitoring - We're currently experiencing delays in metrics and logs ingestion due to an AWS outage in the us-east region. Our team is monitoring AWS Health status and will provide updates once the issue is resolved. We're still working to recover from the AWS outage, and our development team is actively addressing the remaining impact. Please note that some backfilled metrics and logs may be missing after the outage is resolved, and you may also experience some latency during the recovery process.

Read the full incident report →

Minor October 16, 2025

Partial Dashboard Metrics Degradation Performance

Detected by Pingoru
Oct 16, 2025, 11:56 AM UTC
Resolved
Oct 16, 2025, 11:56 AM UTC
Duration
—
Timeline · 1 update
  1. monitoring Oct 16, 2025, 11:56 AM UTC

    Oct 16, 14:56 IDT Resolved - This incident has been resolved. Oct 16, 14:23 IDT Identified - Some customers may be experiencing issues with dashboard metrics. Our team is investigating and working to restore full functionality.

Read the full incident report →

Minor October 10, 2025

Degraded Metrics Ingestion for Eu-Central-1

Detected by Pingoru
Oct 10, 2025, 12:04 AM UTC
Resolved
Oct 10, 2025, 12:35 AM UTC
Duration
30m
Affected: Metrics Ingestion
Timeline · 3 updates
  1. investigating Oct 10, 2025, 12:04 AM UTC

    We have detected an issue that may affect some of our customers in our eu-central-1 service, and we are working to identify the cause and take the appropriate steps to remediate it.

  2. identified Oct 10, 2025, 12:14 AM UTC

    We found out what was causing the problem, and have started working on a solution

  3. resolved Oct 10, 2025, 12:35 AM UTC

    The issue that affected some customers in our eu-central-1 service is resolved. All systems are operational.

Read the full incident report →

Critical September 30, 2025

US-EAST: Some customers are experiencing an issue when accessing Grafana UI

Detected by Pingoru
Sep 30, 2025, 10:01 PM UTC
Resolved
Oct 01, 2025, 12:05 AM UTC
Duration
2h 4m
Affected: Metrics Visualizations and Dashboards
Timeline · 6 updates
  1. investigating Sep 30, 2025, 10:01 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 30, 2025, 10:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 30, 2025, 10:44 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 30, 2025, 10:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 30, 2025, 10:52 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 01, 2025, 12:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 25, 2025

Partial – Some customers may see delayed metrics ingestion

Detected by Pingoru
Sep 25, 2025, 11:02 AM UTC
Resolved
Sep 25, 2025, 11:51 AM UTC
Duration
48m
Affected: Metrics IngestionMetrics IngestionMetrics IngestionMetrics IngestionMetrics IngestionMetrics Ingestion
Timeline · 4 updates
  1. identified Sep 25, 2025, 11:02 AM UTC

    We are currently investigating an issue causing delays in metric ingestion for a subset of customers. As a result, some monitoring dashboards and alerting systems may not reflect real-time data. Our engineering team has identified that ingestion pipelines are experiencing increased latency, which is impacting how quickly metrics are processed and displayed. No data loss was identified.

  2. identified Sep 25, 2025, 11:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 25, 2025, 11:36 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 25, 2025, 11:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2025

us-east-1 - Metrics Ingestion - Inconsistent Ingestion

Detected by Pingoru
Sep 16, 2025, 01:14 AM UTC
Resolved
Sep 16, 2025, 02:08 AM UTC
Duration
53m
Affected: Metrics Ingestion
Timeline · 4 updates
  1. investigating Sep 16, 2025, 01:14 AM UTC

    We are currently investigating this issue.

  2. identified Sep 16, 2025, 01:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 16, 2025, 02:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 16, 2025, 02:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025

A few Accounts in AWS US-East Region are Experiencing Degradation on loading Metrics Tab

Detected by Pingoru
Sep 03, 2025, 10:46 AM UTC
Resolved
Sep 03, 2025, 02:04 PM UTC
Duration
3h 17m
Affected: Metrics Visualizations and Dashboards
Timeline · 2 updates
  1. identified Sep 03, 2025, 10:46 AM UTC

    We are currently investigating an issue affecting the Metrics product for some accounts in the US-East region

  2. resolved Sep 03, 2025, 02:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 28, 2025

Certificate renewal for Filebeat-based Integrations in us-east-1 and eu-central

Detected by Pingoru
Jul 28, 2025, 09:22 AM UTC
Resolved
Jul 25, 2025, 01:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 28, 2025, 09:22 AM UTC

    We’ve completed a retroactive maintenance operation to address a renewal related to an outdated certificate that may affect customers using Filebeat-based integrations in the US-east-1 and EU-central regions. Only customers using Filebeat integrations that rely on outdated versions are potentially impacted. If you’re experiencing issues with Filebeat log shipping, please update your Filebeat configuration to trust the latest certificate chain. You can download the updated certificate and follow our integration guide to apply the necessary changes.

Read the full incident report →

Notice July 7, 2025

Logs Utilization Metrics Showing Inconsistent Values for Some Accounts

Detected by Pingoru
Jul 07, 2025, 03:34 PM UTC
Resolved
Jul 07, 2025, 03:49 PM UTC
Duration
15m
Affected: Logs Visualizations and Dashboards
Timeline · 3 updates
  1. identified Jul 07, 2025, 02:58 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 07, 2025, 03:34 PM UTC

    The issue has been mitigated. Accounts that were suspended due to inconsistent values in the utilization metrics are unsuspended now and any lost data will be restored

  3. resolved Jul 07, 2025, 03:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 13, 2025

Lag on US-East-1 is affecting some accounts

Detected by Pingoru
Jun 13, 2025, 09:16 PM UTC
Resolved
Jun 13, 2025, 10:11 PM UTC
Duration
54m
Affected: Logs Ingestion
Timeline · 2 updates
  1. identified Jun 13, 2025, 09:16 PM UTC

    The issue causing lag on US-East-1 has been Identified and our team is working on Fixing it

  2. resolved Jun 13, 2025, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 19, 2025

AWS us-east-1 - Discovery and Explore Page - Outage - for a small number of accounts

Detected by Pingoru
May 19, 2025, 03:35 PM UTC
Resolved
May 19, 2025, 05:59 PM UTC
Duration
2h 23m
Affected: Logs Ingestion
Timeline · 3 updates
  1. investigating May 19, 2025, 03:35 PM UTC

    We are currently Investigating an issue that is causing log data to not load in the Discovery and Explore Page

  2. monitoring May 19, 2025, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 19, 2025, 05:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 29, 2025

Lag on Eu-Central-1 for small number of accounts

Detected by Pingoru
Apr 29, 2025, 04:00 PM UTC
Resolved
Apr 29, 2025, 07:00 PM UTC
Duration
3h
Affected: Logs IngestionLogs Visualizations and Dashboards
Timeline · 3 updates
  1. identified Apr 29, 2025, 04:00 PM UTC

    We have identified the cause of the issue that affected our Log Ingestion service. Our engineering team is working on getting this resolved as soon as possible

  2. identified Apr 29, 2025, 06:29 PM UTC

    We have identified the cause of the issue that affected our Log Ingestion and Dashboard services. Our engineering team is working on getting this resolved as soon as possible

  3. resolved Apr 29, 2025, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 29, 2025

EU-Central-1: Lag on some accounts

Detected by Pingoru
Apr 29, 2025, 03:17 PM UTC
Resolved
Apr 29, 2025, 03:26 PM UTC
Duration
8m
Affected: Logs Ingestion
Timeline · 2 updates
  1. identified Apr 29, 2025, 03:17 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 29, 2025, 03:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2025

Azure SSO Login Issues

Detected by Pingoru
Apr 15, 2025, 02:27 PM UTC
Resolved
Apr 15, 2025, 03:10 PM UTC
Duration
43m
Affected: Sign up & Login
Timeline · 7 updates
  1. investigating Apr 15, 2025, 02:27 PM UTC

    We are currently investigating an issue where some users are unable to login when using Azure AD based SSO.

  2. investigating Apr 15, 2025, 02:27 PM UTC

    We have identified an issue that may impact a small group of our customers to login via Azure AD SSO. Our team is actively investigating the cause and working on a resolution.

  3. investigating Apr 15, 2025, 02:30 PM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 15, 2025, 02:32 PM UTC

    We are continuing to investigate this issue.

  5. investigating Apr 15, 2025, 02:33 PM UTC

    We are continuing to investigate this issue.

  6. investigating Apr 15, 2025, 02:36 PM UTC

    We are continuing to investigate this issue.

  7. resolved Apr 15, 2025, 03:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2025

EU-CENTRAL-1 Metrics Latency

Detected by Pingoru
Mar 31, 2025, 02:19 PM UTC
Resolved
Mar 31, 2025, 03:04 PM UTC
Duration
45m
Affected: Metrics IngestionMetrics Visualizations and Dashboards
Timeline · 2 updates
  1. monitoring Mar 31, 2025, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Mar 31, 2025, 03:04 PM UTC

    This incident has been resolved.

Read the full incident report →