Logz incident

Partial – Some customers may see delayed metrics ingestion

Minor Resolved View vendor source →

Logz experienced a minor incident on September 25, 2025 affecting Metrics Ingestion and Metrics Ingestion and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 11:02 AM UTC
Resolved
Sep 25, 2025, 11:51 AM UTC
Duration
48m
Detected by Pingoru
Sep 25, 2025, 11:02 AM UTC

Affected components

Metrics IngestionMetrics IngestionMetrics IngestionMetrics IngestionMetrics IngestionMetrics Ingestion

Update timeline

  1. identified Sep 25, 2025, 11:02 AM UTC

    We are currently investigating an issue causing delays in metric ingestion for a subset of customers. As a result, some monitoring dashboards and alerting systems may not reflect real-time data. Our engineering team has identified that ingestion pipelines are experiencing increased latency, which is impacting how quickly metrics are processed and displayed. No data loss was identified.

  2. identified Sep 25, 2025, 11:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 25, 2025, 11:36 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 25, 2025, 11:51 AM UTC

    This incident has been resolved.