LogRocket incident

Data Processing Delays

Minor Resolved View vendor source →

LogRocket experienced a minor incident on December 7, 2020 affecting Session Collection and Issues and 1 more component, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2020, 04:18 PM UTC
Resolved
Dec 07, 2020, 07:17 PM UTC
Duration
2h 58m
Detected by Pingoru
Dec 07, 2020, 04:18 PM UTC

Affected components

Session CollectionIssuesAlerts

Update timeline

  1. identified Dec 07, 2020, 04:18 PM UTC

    We are experiencing delays in our data ingestion pipeline. We have identified the issue and are working towards a resolution. No data has been lost and we expect to catch up shortly. Search, metrics, and error reporting are currently delayed.

  2. monitoring Dec 07, 2020, 05:50 PM UTC

    The issue has been resolved. We are monitoring the ingestion pipeline as delayed messages are processed. We will update again as the system catches up.

  3. resolved Dec 07, 2020, 07:17 PM UTC

    Primary processing is now current, session listing and basic search is now up-to-date. Secondary processing (which includes errors and alerts) will catch up over the next few hours.