LogRocket incident

Data Processing Delays

Notice Resolved View vendor source →

LogRocket experienced a notice incident on May 5, 2021 affecting Session Collection and Issues and 1 more component, lasting 17h 18m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2021, 07:13 PM UTC
Resolved
May 06, 2021, 12:32 PM UTC
Duration
17h 18m
Detected by Pingoru
May 05, 2021, 07:13 PM UTC

Affected components

Session CollectionIssuesAlerts

Update timeline

  1. investigating May 05, 2021, 07:13 PM UTC

    We are experiencing delays in our data ingestion pipeline. We have identified the issue and are working towards a resolution. No data has been lost and we expect to catch up shortly. Search, metrics, and error reporting are currently delayed.

  2. monitoring May 05, 2021, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2021, 12:32 PM UTC

    This incident has been resolved.