LogRocket incident

Data Processing Delays

Minor Resolved View vendor source →

LogRocket experienced a minor incident on October 4, 2021 affecting Issues and Metrics and 1 more component, lasting 13h. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2021, 02:10 PM UTC
Resolved
Oct 05, 2021, 03:10 AM UTC
Duration
13h
Detected by Pingoru
Oct 04, 2021, 02:10 PM UTC

Affected components

IssuesMetricsAlerts

Update timeline

  1. identified Oct 04, 2021, 02:09 PM UTC

    We have identified an autoscaling issue that is causing delays in our data processing. We are adding more resources manually, and will update this status when the backlog is cleared.

  2. identified Oct 04, 2021, 02:10 PM UTC

    Updating affected components

  3. identified Oct 04, 2021, 02:11 PM UTC

    Updating affected components

  4. resolved Oct 05, 2021, 03:10 AM UTC

    Delayed data has been reprocessed.