LogRocket experienced a major incident on October 5, 2021 affecting Issues and Metrics and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
IssuesMetricsAlerts
Update timeline
- identified Oct 05, 2021, 03:27 PM UTC
We have identified an issue that is causing delays in our data processing. We will update here when the backlog is cleared.
- investigating Oct 06, 2021, 01:48 PM UTC
The previously identified issue was resolved but has not fully recovered our data processing systems. We have been in contact and continue to work with our upstream provider on this issue.
- investigating Oct 06, 2021, 01:48 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 06, 2021, 05:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2021, 06:59 PM UTC
This incident has been resolved.