LogRocket incident

Search and Alerting Performance Issues

Minor Resolved View vendor source →

LogRocket experienced a minor incident on December 9, 2021 affecting Dashboard and Issues and 1 more component, lasting 8h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2021, 08:03 PM UTC
Resolved
Dec 10, 2021, 04:18 AM UTC
Duration
8h 15m
Detected by Pingoru
Dec 09, 2021, 08:03 PM UTC

Affected components

DashboardIssuesMetricsAlerts

Update timeline

  1. investigating Dec 09, 2021, 08:03 PM UTC

    We are currently investigating an issue with our primary search cluster that is causing severe delays in loading the dashboard and searching over sessions. Alerting is also impacted at this time. Session ingestion is not impacted and we continue to record new sessions.

  2. monitoring Dec 09, 2021, 09:53 PM UTC

    We've identified the problem and are working to monitor and stabilize the system before we resolve the issue.

  3. resolved Dec 10, 2021, 04:18 AM UTC

    This incident has been resolved.