LogRocket incident

Ingestion outage

Major Resolved View vendor source →

LogRocket experienced a major incident on March 4, 2022 affecting Session Collection and Alerts, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2022, 06:42 PM UTC
Resolved
Mar 04, 2022, 08:44 PM UTC
Duration
2h 2m
Detected by Pingoru
Mar 04, 2022, 06:42 PM UTC

Affected components

Session CollectionAlerts

Update timeline

  1. investigating Mar 04, 2022, 06:42 PM UTC

    We are working with our vendor to investigate an issue with our primary database. Ingestion of new data is currently delayed.

  2. monitoring Mar 04, 2022, 07:26 PM UTC

    Ingestion of new data has recovered. We are continuing to work with our vendor to better understand the failure and monitor for continued success throughout the day.

  3. monitoring Mar 04, 2022, 07:28 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Mar 04, 2022, 07:45 PM UTC

    We are continuing to monitor for any further issues- alerting is impacted while we work towards a resolution

  5. resolved Mar 04, 2022, 08:44 PM UTC

    We are continuing to monitor but systems have returned to normal at this time.