LogRocket experienced a minor incident on October 18, 2022 affecting Dashboard and Issues and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 18, 2022, 05:18 PM UTC
We are investigating performance issues with our primary search database. The issue is impacting performance of searching for sessions, loading metrics, and ingestion of event data into the search database. Session recording ingestion is not impacted by this performance issue.
- investigating Oct 18, 2022, 06:33 PM UTC
We are continuing to investigate this performance issue with our hosting provider.
- identified Oct 18, 2022, 08:20 PM UTC
We have identified a misbehaving node in our search cluster, our hosting provider is working to repair the node.
- resolved Oct 18, 2022, 09:09 PM UTC
The problematic node has been replaced in our search cluster and performance should be returning to normal levels.